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Our Emergency/After Hours Services

emergencies photo

Our clinic offers on-call after-hours emergency care at an affordable price.

If your bird, ferret, rabbit, reptile, rodent or other exotic pet is in need of emergency care, please call our main number (540) 989-4464 for voicemail instructions and/or referrals.

Emergency and after hour dog and cat care - call Emergency Veterinary Service: (540) 563-8575

Pet Poison Helpline (per incident fee) (800) 213-6680 or www.petpoisonhelpline.com



Emergency Situations 

Major emergencies 

  • Hit by Car
  • Lacerations
  • Eye injuries
  • Blood loss of any kind
  • Trauma of any kind
  • Difficulty breathing
  • Seizures and Tremors
  • Significant Pain
  • Toxin Exposure
  • Diarrhea- persistent
  • Vomiting- persistent
  • Difficulty Urinating
  • Choking/gagging
  • Allergic Reactions
  • Painful, tense abdomen
  • Paralysis- Not using limbs
  • Significant lameness
  • Anorexia

  Avian:

  • Any weakness
  • Staying at the bottom of cage not perching, holding leg up or wing out.
  • Ruffled or fluffed up
  •  Blood loss of any kind
  • Pronounced keel bone; not eating
  • Discharge from eyes, nose, mouth or ears
  • Continuous closing or squinting of the eyes
  • Labored breathing or tail bobbing
  • Sleeping a lot; not talking or singing (if does normally)
  • Matted or caked vent (anus); loose or malodorous droppings; sudden change in color of stool or urine; blood in droppings
  • Prolonged straining to pass stool or egg
  • Tremors, seizures
  • Difficulty breathing
  • Paralysis

  Ferrets:

  • Diarrhea
  • Vomiting, pawing at the mouth (may indicate nausea due to dangerously low blood sugar)
  • Frequent trips to litter box with little or no urine production
  • Tense abdomen
  • Depression
  • Lack of appetite
  • Any bleeding, wounds
  • Eye irritation or squinting
  • Discharge from eyes, nose, mouth or ears
  • Tremors, seizures
  • Pale mucous membranes (gums)
  • Difficulty breathing
  • Limping or Paralysis

  Rabbits and Chinchillas:

  • Diarrhea or decreased number of stool
  • Lack of appetite
  • Weakness
  • Depression
  • Painful when lifted or touched
  • Limping or Paralysis
  • Any bleeding, wounds
  • Eye irritation or squinting
  • Discharge from eyes, nose, mouth or ears
  • Tremors, seizures
  • Pale mucous membranes (gums, under bottom eyelid)
  • Difficulty breathing
  • Gastrointestinal Bloat

Guinea Pigs and other rodents:

  • Any bleeding, wounds
  • Eye irritation or squinting
  • Discharge from eyes, nose, mouth or ears
  • Tremors, seizures
  • Pale mucous membranes (gums, under bottom eyelid)
  • Difficulty breathing
  • Diarrhea or decreased number of stool
  • Lack of appetite
  • Weakness
  • Depression
  • Painful when lifted or touched
  • Head tilted to one side
  • Limping or Paralysis

Reptiles:

  • Not eating or drinking
  • Not defecating or urinating
  • Tremors
  • Hold eye (s) shut, squinting, red, irritated
  • Diarrhea
  • Any bleeding or wounds
  • Eye irritation or squinting
  • Discharge from eyes, nose, mouth or ears
  • Tremors, seizures
  • Difficulty breathing
  • Limping or Paralysis 

Hedgehogs:

  • Inactive, weakness
  • Losing weight
  • Not eating or drinking
  • Not urinating or defecating
  • Vomiting or diarrhea
  • Difficulty breathing
  • Blood loss of any kind
  • Paralysis

Sugar Gliders:

  • Not eating or drinking
  • Not urinating or defecating
  • Tremors or seizures
  • Blood loss of any kind
  • Vomiting or diarrhea
  • Difficulty breathing
  • Limping, paralysis, material (string, etc) around digits